Just wanted to let you know how pleased I am with the floating frame I ordered. It is beautifully made and the quality is outstanding. It was also received incredibly fast, especially considering it was \"custom\" sized to my exact specifications. And finally, I had an immediate change of mind on my order after placing it, and called the next day to see if I could alter it. This request was granted without hesitation. I could not be happier and will definitely order again in the future. Thanks for an outstanding product and excellent customer service.
Jacqueline T., | superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, | Covid Days Grate product and services. It certainly is a difficult time we're all dealing with. The most important thing is for us all to stay safe and be well. So, the fact the order will take longer is perfectly understandable, and I must thank you for your care and diligence in making sure you and your existing staff are staying safe. As a small business owner myself, I stand with you in your concern and care.
Nasim, | I received the order on Saturday and wanted to let you know that I am very happy with the picture.
Thank you.
Ann, |