Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | I LOVE THEM I just received my canvas wrapped prints from you guys and I LOVE THEM. they are perfect. You are the place that I have been looking for. I am going to share your link with a wonderful on line group Two Peas in a bucket. It is a great place for photographers to learn more about photography. I know that the girls and guys on there would be thrilled to have a new place to try for Gallery Prints.. Just wanted to give you a heads up and let you know that I am very happy with your work and can't wait to recommend you and use your services again..
thank you for your time.
Lana Voeller Photography
Lana Voeller Photography, Calgary | Best wishes Just to let you know that we received the three canvases on Monday.
Thank you doing an excellent job. My wife and I are very pleased with the results.
Best wishes,
Shaaram, New York | fantastic!! fantastic!! Thank you so much!! I plan to take the month of January to pick through photos and make many more pieces of art!! So excited about them!!! Thanks again for the quick response
Jacky, |