Wonderful service!! Wonderful service!! Quality is superb. Last order shipped faster that expected, a great experience
Thanks for the quality and service
David
David Buhler, Calgary | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | So happy and thrilled So happy and thrilled with the whole experience!
Wasn\'t sure if I would be getting the proper attention as a \'regular\' customer, as I was using the LivingSocial coupon, but turns out that there was nothing to fear.
My questions (sent in by email) were answered promptly and informatively. Ordering on-line was straight forward. Got a very friendly phone call to follow up on payment. Turn around time and deliver was amazingly quick. And to top it off, I am blown away at the final product. I absolutely love it! Very happy with the whole experience, and will definitely be doing this again!
Thank you!!!
karen beattie, North Vancouver | 5 out of 5 stars I received my prints today. I must tell you I was very impressed with your workmanship on the printing and mounts and was also very relieved to see the excellent packing job that you did to ensure their safety. You guys get 5 out of 5 stars.
I would not hesitate on hiring you again and will recommend your company to others. Thanks!
Cheers
Al, |